About Us

Here To Help Injured Travellers

We are a small law firm and proud of it. We aren’t distracted by multiple areas of law. We focus on our strength: travel and cruise law.

We are passionate about helping injured travellers like you.  Our aim is to get justice for injured travellers by being the best travel and cruise lawyers that we can be.

We love to travel

We understand that going on a cruise or a holiday is worth so much more than the cost of the ticket.

From the excitement of planning the next adventure to the joy of reliving memories through photos, the experience of a dream cruise or holiday can last a lifetime.

So if things go wrong and you have an accident, we understand how devastating that can be.

We understand the frustrations of poor customer service after a cruise ship accident. We know that you can feel like David against Goliath when you’re battling an airline or travel company for accident compensation.

That’s why our mission is to be the best injured travellers lawyers and help you.

We love to help injured travellers

As a passionate traveller, Victoria Roy founded our firm of injured travellers lawyers to make justice accessible to those injured whilst travelling.

Over her career Victoria has won countless claims for injured travellers of all ages from children to retirees, including:

  • Cruise passengers
  • Aircraft passengers
  • Tour bus passengers
  • FIFO workers
  • Backpackers

If you’ve been injured in a cruise ship accident, aircraft accident or whilst overseas, she has probably already helped clients just like you.

Why Victory Travel & Cruise Lawyers

Not sure if we’re a good fit? Here’s a little more information to help you decide.

We Fight For Justice

We’re not intimidated by big travel companies. Your rights matter, and we’ll fight for them.

Proven Expertise

Our founder has worked in travel and cruise law since 2010, securing compensation from countless cruise lines, airlines, tour operators and insurers

Stress-Free Experience

We take the stress out of the compensation claim process, so that you can concentrate on getting your life back on track.

No Win No Fee

Wherever possible, we’ll work for you on a No Win No Fee basis, allowing you to access our expertise at no cost or risk to you.

Friendly Team

Using a lawyer shouldn’t be intimidating. Our founder is warm and compassionate and will put you at ease from your first call.

Australia-Wide Coverage

We use technology and serviced offices to offer our expertise to clients nationwide

Memberships

When you work with us, you know you’re in good hands.

FAQs

We welcome your questions and feedback. We are here to help!

Simply book a no-obligation free consultation with our founder and principal solicitor Victoria Roy here.

Absolutely! We specialise in assisting clients who have been injured in accidents outside of Australia, including cruise ship accidents on the high seas. Book a free consultation with our founder Victoria Roy here to find out more.

It is generally not financially worthwhile getting lawyers involved in holiday disputes if you weren’t injured.

However we hate to see travellers not getting the service that they have paid for and being treated unfairly. That is why we have created our Guide To Holiday Complaints which you can download here for free.

You can also purchase a legally drafted template complaint letter here, if you need that extra boost of confidence in your negotiations.

It is generally not financially worthwhile getting lawyers involved in travel insurance disputes.

If you do not agree with your travel insurer’s decision, follow the complaints procedure as set out in your policy. If you are still not satisfied, you may wish to contact the Australian Financial Complaints Authority (which replaced the Financial Ombudsman Service in 2018)

The amount we charge varies from case to case. However with low overheads we can provide our expert services at a very competitive rate.

We are able to accept most cases on a No Win No Fee basis. This means that you only pay for the work we do if you win your case.

We take our costs disclosure obligations seriously. Book your no-obligation free consultation here so we can get the information we need to give you a personalised estimate for your case.

That’s perfectly fine. When we say ‘no-obligation’, we mean it.

Yes. Changing lawyers is more common that you might think. We will contact your first lawyers on your behalf to take over your file.

Book a free no-obligation appointment here to find out more.